Head of Warranty and Project Management
Company: Sulzer USA Inc.
Location: Houston
Posted on: October 18, 2024
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Job Description:
Head of Warranty and Project Management - Full Time - Houston
(TX), United States Sulzer is a leading engineering company with a
proud heritage of innovation. Join our global team to grow your
expertise and develop innovative solutions that enable a prosperous
and more sustainable society. We are looking for a Head of Warranty
and Project Management to join our Energy team in United States.
Your main tasks and responsibilities: Manages all projects for
SPUSA Drives synergies between SPUSA and other Sulzer entities to
maximize the benefits of a Global Virtual Factory environment.
Streamlines PM processes to maximize efficiency and reduce
cost.Performs supervisory function in SPUSA PM/Warranty department,
including hiring, disciplining and performance reviews Make sure
order entry, initial project set up & hand-over with all
contributing entities are performed on time and in quality Drive
project execution byExecuting any scope under SPUSA direct
responsibility such as engineering, PO placement/follow up and
logisticsIssuing Inter-Company (I/C) PO's, coordinating, and
resolving I/C issuesIssuing invoices and drive cash
collectionPartnering with I/C entities and legal/commercial to
resolve customer claims and disputesOverall accountability for all
warranty issues starting from claim notification until closure and
lesson learned by partnering with key involved functions (PM,
engineering, procurement, operations, legal/commercial,
services)Overall accountability for all warranty project
deliverables including but not limited to hardware, financial and
commercial outputs, dispute management, customer satisfaction and
on time deliveryOverall accountability for effective warranty
project cost and where possible recovery of costs/income leading to
profitabilityProvides counsel to Project Management offices on key
negotiations with SPUSA customers; directly leads discussion and
negotiation of large claims / commercial settlementsProvides
accurate financial forecast (sales, cash) from I/C Sulzer entities,
assess risks and opportunities and drive achievement of SPUSA
financial targetsParticipates in project reviews. Act as the Senior
Sponsor/Reviewer for large/complex projects as necessary.As a
senior member of the PM leadership team, drives assigned global
initiatives working closely with other regions and HQ to
standardize procedures, harmonize tools and drive a Project-focused
organizationDevelop and maintain KPIs (Key Performance Indicators)
to track project execution both for local and global reporting and
project control purposesProject ManagementActs as leader of Process
Improvement Team and initiates cross-functional process
improvements for all facets of New Equipment project execution
including lesson learned and feedback to Sales & Tendering. Drive
continuous improvement and work with SPUSA management team to
develop policies and procedures in support of the attainment of key
project and warranty targets through disciplined and organized
working practices To succeed in this role, you will need:
Bachelor's Degree in Engineering, or closely related field, or
equivalent education and experience combined is required.8 years'
technical pump and pumping system knowledge preferredStrong
Negotiating skillsStrong knowledge of accounting principlesStrong
problem solving skillsStrong computer skills in use of
WINDOWS/WORD/EXCEL/POWERPOINT/OUTLOOKStrong time management and
project management skillStrong written and oral communication
skillGood presentation skills preferredSpanish Preffered What we
offer you: Paid time off and 12 company-paid holidays, plus paid
time off to volunteer401(k) plan with a 6% company match
Comprehensive benefits program that includes medical, dental,
vision, life, and short-term and long-term disabilityMotivating
wellness program Employee assistance program Service awards at 5
yearsPaid paternal leave Gym reimbursementHealth savings account
with employer matching No visa or work permit support can be
provided for this role. Do you have a question about the role?
Reach out to Silvia Mendoza, Senior HR Generalist at
Silvia.Mendoza@sulzer.com or Hiring Manager - Ruben Villalaz,
Managing Director and Head of Sales. Our team is looking forward
hearing from you! Sulzer is an equal opportunity employer. We
believe in the strength of a diverse workforce and are committed to
offering an inclusive work environment. We are proud to be
recognized as a Top Employer 2024 in Brazil, China, Germany,
Switzerland, the United Kingdom and the United States.
PI59100c9a7900-25660-35814475
Keywords: Sulzer USA Inc., Pearland , Head of Warranty and Project Management, Executive , Houston, Texas
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