Maritime Transportation Dispatcher - Pasadena
Company: Danner's Inc
Location: Pasadena
Posted on: October 5, 2024
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Job Description:
Description:Danner's Inc., a respected leader in Maritime
Transportation and Security, is expanding our team in Pasadena, TX.
We are seeking dedicated and experienced Dispatchers to join our
dynamic Transportation team. Ideal candidates will be
customer-focused, detail-oriented, and adept at handling
high-pressure situations. Benefits:Medical, Dental, Vision,
Supplemental Life, AD&D and cancer policies after 60 days
(fulltime eligible)Paid Time Off eligibility after 90 days (begins
accruing immediately at start of employment)Paid TrainingBi-Weekly
Pay/Direct DepositChaplin Service availableDanner's CaresEvents and
Prizes, Promotes from withinCompetitive hourly rates starting at
$16.00/hour.Schedule: Day and Night Positions available.3 days on,
3 days offDays - 6:00AM to 5:00PMNights - 5:00PM to
6:00AMResponsibilities, however not limited to:Triage emails, calls
and inquiries from customersPlan, schedule, and dispatch drivers
and vehicles to meet dynamic job requirements.Verify driver
paperwork is correctWork closely with Drivers to coordinate pick up
and drop offs to maintain maximum productivity and
efficiencyCommunicate effectively with supervisors, customers, and
teammates to resolve issues and coordinate services.Ensure all job
assignments are properly logged into system and updated
accordinglyTrack and trace job assignments and drivers status via
cell and GPSMonitor driver availability and locationEnsure all
paperwork has been completed and updated for each jobAssist in
expediting any problematic jobs that are late, missing, mis-routed,
returned in a timely manner and communicate with customer regarding
detailsAll dispatcher candidates will start off in a driving
position to get familiar with the driver job dutiesOccasionally
Drive in order to meet client expectationsOccasionally needed for
other duties as directed by managerDemonstrate commitment to
Danner's values & professionalism through appropriate conduct at
all times.Requirements:The Dispatcher will be responsible for
promoting and maintaining customer satisfaction and goodwill by
successfully fulfilling job assignments through customer pick up
and drop offs in a timely and professional manner.Qualified
Dispatcher shall meet the following general & physical
requirements:General:Must be age 24 or older to apply REQUIREDValid
Transportation Worker Identification Credential (TWIC) card is
REQUIREDMust possess a valid Texas driver's licenseMinimum 2 years
Dispatcher Experience, preferably maritime industryMust be able to
proficiently speak, read & write EnglishMust be employment eligible
based on background requirements to include criminal background
check, clean MVR, health/drug screenStrong typing skillsAbility to
solve problems and work well under pressureHighly Organized and
detail-orientedHighly communicative with excellent customer service
skillsDesire to grow, learn and work in a team environmentExcellent
sense of urgencyPhysical:Average to excellent hearingAverage to
excellent visionLifting/Carrying up to 50 lbs. without
assistanceSitting for longer periods of timeOccasionally Driving
vehiclesWalking, climbing, bending, kneeling, and stoopingOther
physical demands may be required as needed.If you are enthusiastic
about providing exceptional customer service and meet the
qualifications above, please submit your resume and/or application.
We look forward to hearing from you!We are an equal opportunity
employer and value diversity. All qualified applicants will be
considered for employment regardless of race, religion, national
origin, color, sex, sexual orientation, gender identity, veteran
status, or disability.Compensation details: 16-18 Hourly
WagePI40c8c9229e25-25660-35585094
Keywords: Danner's Inc, Pearland , Maritime Transportation Dispatcher - Pasadena, Professions , Pasadena, Texas
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