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IT Operations Technician

Company: VirtualVocations
Location: Pasadena
Posted on: November 20, 2024

Job Description:

A company is looking for a part-time IT Operations Technician to support their global remote team.



Key Responsibilities

Track, document, and manage IT issues and resolutions through a ticketing system
Troubleshoot and resolve hardware and software issues, primarily for Mac workstations
Assist with IT projects and maintain technical documentation


Qualifications & Experience

1-2 years of experience in IT support or a similar role
Strong working knowledge of computer hardware and software, particularly in Mac environments
Understanding of MDM solutions
Experience with Google Workspace
Prior experience working with a helpdesk/IT ticketing system is highly preferred

Keywords: VirtualVocations, Pearland , IT Operations Technician, Professions , Pasadena, Texas

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