Customer Service Representative

Company: SolvChem
Location: Pearland
Posted on: April 3, 2025

Job Description:

Support the Customer Excellence Division and service level execution to ensure the Customer Focus and Continuous Improvement are exceeded within the division. Maintain customer satisfaction by successfully completing all order entry, invoicing and support customer onboarding.

Knowledge and Skills Requirement:

* Attributes consistent with company culture; safety, customer service, integrity, continuous improvement.
* Leadership and Communication skills
* Ability to establish effective working relationships with all levels of the organization
* Should be analytical, detail-oriented, flexible, and decisive
* Experience with Microsoft office applications
* Analytical aptitude, commitment to accuracy and quality, problem solving skills, attention to detail
* Efficiency, productivity, strong organizational skills and accuracy
* Time management, with the ability to meet deadlines under pressure
* Eagerness to learn new things and maintain a positive attitude toward changes and new challenges
* Excellent oral and written communication skills
* Openness to new responsibilities and willingness to shift focus
* Ability to work in a fast-paced environment and ability to multi-task.
* Proactive disposition with strong follow through skills
* Demonstrate initiative and ability to handle multiple deadlines.
* Assist in development, monitoring, and adherence to department budgets.
* Bilingual - Read, write, communicate (English/Spanish) preferred

Education & Experience:

* Required: Bachelor's Degree in Business Administration or Equivalent Chemical/Manufacturing Experience
* Required: Intermediate to Advanced Microsoft Office Programs
* Preferred: 2+ years of Chemical Industry Experience
* Preferred: DOT experience that includes Hazardous Materials
* Preferred: Chempax or other Chemical Software Experience

Keywords: SolvChem, Pearland , Customer Service Representative, Sales , Pearland, Texas